Support
Sierra Scents Support
How can we help?
Questions about your Sierra Scents air freshener, order, ingredients, wholesale, or product safety? We’re here to help you quickly and clearly.
Contact Sierra Scents
For the fastest support, email us with your name, order number if available, and a short description of what you need help with.
Email: support@sierra-scents.com
Toll-Free Support: 1-(866)-266-7525
Website: sierra-scents.com
Typical response time: 1–2 business days.
Order Support
Need help with an order, delivery issue, damaged product, or missing item? Contact us with your order number and photos if applicable.
Product Questions
Ask about scent strength, usage directions, product placement, storage, or how to get the best performance from your air freshener.
Wholesale
Retail shops, hotels, gift stores, markets, and Tahoe-area businesses can contact us for wholesale and retail partnership inquiries.
California Ingredient Disclosure
For ingredient and compliance information, please visit our California Ingredient Disclosure page.
View Ingredient DisclosureFrequently Asked Questions
Where should I use my Sierra Scents air freshener?
Sierra Scents air fresheners are designed for auto, home, office, closets, and small spaces. Hang freely and avoid direct contact with surfaces.
How long does the scent last?
Scent life can vary based on airflow, temperature, sunlight, and placement. For best results, open gradually and keep away from high heat.
Can I place it directly on my dashboard, console, furniture, or fabric?
No. Always hang freely. Do not allow the air freshener to touch plastic, painted, leather, wood, fabric, or finished surfaces.
Do you offer wholesale?
Yes. Sierra Scents is available for select retail, hospitality, and gift-shop wholesale partnerships. Email us with your business name, location, and estimated order quantity.
Need help now?
Send us a message and we’ll help with your product, order, ingredient question, or retail inquiry.
Email Support Call 1-(866)-266-7525